About your Groupon redemption

Redeeming your purchase

Use the page for the exact product bundle shown on your Groupon voucher. Each voucher can be submitted once. You have already paid Groupon and no further payment is collected here.

Voucher checks and dispatch

We check your voucher and the product purchased before releasing your order. We dispatch the following day, subject to a successful voucher check and product availability. This is the dispatch time, not the delivery date. Your Groupon deal contains the delivery estimate and any deal-specific conditions.

Delivery and corrections

These pages support UK mainland delivery. If your Groupon deal permits another delivery area, contact support@altaessentials.co.uk before submitting.

Keep the request reference displayed after submission. To correct an address or ask about a request, email support with that reference and your voucher code. Do not submit the voucher again with changed details.

Data and support

Your voucher and contact details are used to check and fulfil your purchase, including through Linnworks. See our privacy notice. These instructions do not change the terms of the Groupon deal you purchased.